Terms of Use
Effective as of June 16, 2026
These Terms of Use are entered into by and between you and Echo City Music Lab LLC, doing business as Piano with Nate ("Company," "we," or "us").
The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these "Terms of Use"), govern your access to and use of pianowithnate.com, including any content, functionality, and services offered on or through the website and any associated course platform (the "Website"), whether as a guest or a registered user.
Please read the Terms of Use carefully before you start to use the Website. By using the Website, or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms of Use, you must not access or use the Website.
Changes to the Terms of Use
We may revise and update these Terms of Use from time to time in our sole discretion. Changes are effective immediately upon posting and apply to all access to and use of the Website thereafter. Your continued use of the Website following any posted revisions means you accept and agree to the changes. You are encouraged to check this page periodically.
Privacy
Your use of the Website is also subject to our Privacy Policy, which governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is incorporated into these Terms of Use.
Accessing the Website and Account Security
We reserve the right to withdraw or amend the Website and any service or material we provide in our sole discretion without notice. We will not be liable if all or any part of the Website is unavailable at any time or for any period.
To access certain resources, you may be asked to provide registration details. It is a condition of use that all information you provide is correct, current, and complete, and is governed by our Privacy Policy.
If you are provided with a username, password, or other security credential, you must keep it confidential and not share it with any other person. Your account is personal to you. You agree to notify us immediately of any unauthorized use of your account or any other breach of security, and to log out of your account at the end of each session, particularly on shared or public devices.
We reserve the right to disable any username, password, or other identifier at any time, in our sole discretion, including if we believe you have violated these Terms.
No Unlawful or Prohibited Use and Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use the Website strictly in accordance with these Terms.
You will not use the Website for any unlawful purpose, in any manner that could damage, disable, overburden, or impair the Website, or interfere with others' use and enjoyment of it. You will not attempt to access materials or information through means not intentionally made available through the Website.
All content on the Website, including text, graphics, logos, images, video, audio, course materials, and software, is the property of the Company or its licensors and is protected by copyright and other intellectual property laws. You agree not to modify, publish, transmit, reverse engineer, sell, create derivative works from, or otherwise exploit any content found on the Website, in whole or in part.
Company content is not for resale. You acquire no ownership rights in any content by using the Website. The Piano with Nate name, logo, and related marks are trademarks of the Company and may not be used without our prior written permission.
For Educational and Informational Purposes Only
The information and resources on this Website are for educational and informational purposes only and are not intended as, and should not be understood as, professional, financial, medical, or other expert advice.
Accuracy and Personal Responsibility
We have made reasonable efforts to ensure the accuracy of information on this Website but cannot guarantee it. Neither the Company nor its owners or employees are liable for errors, omissions, or any damage you may suffer as a result of relying on this information without seeking appropriate professional advice. By using this Website, you accept personal responsibility for the results of your own actions and agree to exercise judgment and due diligence before acting on any information provided.
No Guarantees as to Results
The Company makes no guarantees about the results of using any product, course, or information on this Website. Your results depend on your own efforts, practice, and circumstances. Results obtained by other students or customers do not guarantee similar outcomes for you.
Email and Other Electronic Communications
Visiting the Website or emailing the Company constitutes electronic communication. You consent to receive electronic communications, and you agree that any agreements, notices, and disclosures we provide electronically satisfy any legal requirement that such communications be in writing. Electronic communication with the Company does not create a business or contractual relationship beyond what is expressly agreed. We take reasonable steps to keep communications confidential but cannot guarantee their security and may be required to disclose them pursuant to a court order.
Links to Third-Party Websites and Services
The Website may contain links to third-party websites not controlled by the Company. We are not responsible for the content or practices of these linked sites, and inclusion of a link does not imply endorsement.
Certain services available through the Website, including course hosting and payment processing, are delivered by third parties (such as Kajabi and our payment processors). By using the Website, you acknowledge and consent that we may share relevant information with these third parties as necessary to provide the requested products and services.
Use of Paid Courses, Programs, and Associated Material
The Company offers various courses and programs for sale, including but not limited to Piano Chord Breakthroughs, Piano Pattern Toolbox, 10 Songs You Can Play Now, Ready to Play, PDF Vault, and Keys to Chord Progressions (collectively, the "Courses"). You are granted a limited, personal, non-exclusive, non-transferable license to use the Courses for your own personal use. You agree not to modify, copy, reproduce, create derivative works from, reverse engineer, or otherwise exploit the Courses, and not to sell, redistribute, or share access to the Courses without the Company's express written consent. You agree not to offer any competing products or services based on the Courses' content.
Use of Free Downloadable Content
The Company provides certain free resources in exchange for an email address ("Freemium Content"). You are granted the same limited, personal, non-exclusive, non-transferable license described above to use Freemium Content for personal use only, subject to the same restrictions on copying, redistribution, and derivative works.
Money-Back Guarantee
For the sale of certain products, the Company provides a money-back guarantee, governed by the following terms except where a specific product's terms provide otherwise.
With respect to any purchase of Piano Chord Breakthroughs, Piano Pattern Toolbox, PDF Vault, 10 Songs You Can Play Now, or Keys to Chord Progressions, you must request a refund within 30 days of purchase by emailing hello@pianowithnate.com with the product purchased, the date of purchase, and the name and email associated with the purchase. You are not required to submit proof of completed work or other requirements.
Once a refund is approved, the Company will promptly instruct its payment processor to issue it. The Company does not control the payment processor and cannot expedite refund timing.
If you receive a refund, all licenses granted to you under these Terms are immediately terminated, and you must cease using and destroy all copies of the related materials, including video and audio recordings, templates, and access to any membership areas.
Each customer may redeem this money-back guarantee only once, regardless of how many products they purchase. After receiving one refund, a customer is not eligible for a refund on any other product.
No Warranties
THE COMPANY MAKES NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS WEBSITE AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE INFORMATION, CONTENT, MATERIALS, OR SERVICES OFFERED ON OR THROUGH THE WEBSITE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT THE COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ITS CONTENT, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU IN FULL. IF YOU ARE DISSATISFIED WITH THE WEBSITE OR THESE TERMS, YOUR SOLE REMEDY IS TO DISCONTINUE USE OF THE WEBSITE.
Dispute Resolution and Arbitration
You agree that any dispute, claim, or controversy arising out of or relating to this Website, the Company, or any contract you enter into with the Company shall be resolved through binding arbitration, conducted in Clark County, Washington, rather than in court, except that either party may bring an individual action in small claims court. You agree to waive any right to a jury trial and to participate in a class action. To the fullest extent permitted by law, you agree that you shall be responsible for your own costs of initiating arbitration, subject to applicable arbitration rules regarding fee allocation.
International Users
The Website is controlled and operated by the Company from the United States. If you access the Website from outside the United States, you are responsible for compliance with local laws.
Indemnification
You agree to indemnify, defend, and hold harmless the Company and its officers, employees, and agents from any losses, costs, liabilities, and expenses, including reasonable attorneys' fees, arising from your use of the Website, your violation of these Terms, or your violation of any rights of a third party or applicable law.
Termination and Access Restriction
The Company reserves the right, in its sole discretion, to terminate your access to the Website at any time, without notice, for any reason, including violation of these Terms.
No Joint Venture or Other Relationship
Nothing in these Terms creates a joint venture, partnership, employment, or agency relationship between you and the Company. If any provision of these Terms is found invalid or unenforceable, it will be deemed superseded by a valid, enforceable provision that most closely matches the original intent, and the remainder of the Terms shall remain in effect.
Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Website and supersede all prior communications and proposals, whether oral or written. These Terms are written in English.
Changes to Terms
The Company reserves the right to change these Terms at its sole discretion. The most current version supersedes all previous versions. We encourage you to review these Terms periodically.
Contact Us
Questions or comments regarding these Terms can be sent to:
Echo City Music Lab LLC, doing business as Piano with Nate
Email: hello@pianowithnate.com